
Shipping & Returns
Thank you for choosing Cuckoo Cakes and Loodles Lavender for your baked goods needs! We're dedicated to providing you with high-quality, freshly baked treats delivered right to your doorstep. Please read our shipping policy carefully to ensure a smooth and delightful experience.
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1. Order Processing
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Order Fulfillment Time: Orders are typically processed within 1-2 business days after payment confirmation.
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Business Days: Our business days are Monday to Friday, excluding holidays.
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2. Shipping Methods
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Carrier: We primarily use [Insert Carrier, e.g., UPS, FedEx] for shipping.
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Shipping Zones: We currently ship within the United States.
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3. Shipping Rates
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Rates: Shipping rates are calculated based on the total weight of your order and your delivery address. You can view the shipping cost during the checkout process.
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Free Shipping: Orders over $250 are eligible for free standard shipping.
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4. Delivery Times
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Standard Shipping: Estimated delivery time for standard shipping is 3-5 business days after order processing.
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Express Shipping: If you require expedited delivery, we offer an express shipping option with an estimated delivery time of 1-2 business days after order processing.
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5. Tracking Information
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Tracking Number: Once your order has been shipped, you will receive an email notification with a tracking number.
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Tracking Updates: You can track your package in real-time on the carrier's website using the provided tracking number.
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6. Packaging
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Freshness Assurance: To ensure the highest quality, all baked goods are carefully packaged to preserve their freshness and taste.
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Eco-Friendly Packaging: We are committed to using environmentally-friendly packaging materials whenever possible.
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7. Delivery Issues
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Incorrect Address: Please ensure that the shipping address provided during checkout is accurate. Cuckoo Cakes and Loodles Lavender is not responsible for orders delivered to incorrect addresses.
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Delays: While we make every effort to meet estimated delivery times, Cuckoo Cakes and Loodles Lavender is not responsible for delays caused by the carrier or unforeseen circumstances.
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8. Refunds and Returns
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Refunds: If your order arrives damaged or if there are any issues with the products, please contact us within 12 hours of receiving your order for assistance.
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Returns: Due to the perishable nature of our products, we do not accept returns. However, we strive to resolve any issues promptly.
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9. International Shipping
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We do not offer International Shipping at this time.
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10. Contact Us
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If you have any questions or concerns regarding our shipping policy, feel free to contact us with the form below:
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By placing an order with Cuckoo Cakes and Loodles Lavender, you acknowledge and accept the terms outlined in this shipping policy.
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